We are thrilled to usher in the month of October with an exciting addition to our delivery management platform that promises to revolutionize collaboration and communication within your organization. Say hello to the all-new Team Chat module!
This new feature brings together dispatchers, drivers, and merchants, providing them with a unified platform for real-time, in-app conversations, instant messaging, sharing photos, and effortless message broadcasting. Whether you’re on the road or at your desk, Team Chat ensures that you can connect, collaborate, and coordinate with your colleagues effortlessly.
We recognize that privacy and communication preferences vary from one organization to another. Therefore, we provide a wide range of settings to customize your Team Chat experience:
Direct Communication: You have the flexibility to choose whether to allow direct communication and display contact lists between drivers and merchants or between dispatchers and merchants. You can also opt to disable direct connections between drivers.
Group Chat: You can use the group chat feature to select specific team members or merchants and bring them into a single group for discussion and broadcasting messages. This ensures that you have full control over who can communicate with whom. You can easily delete a group, effectively stopping any ongoing connections within drivers and merchants.
