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Multi-merchant Solution

The multi-merchant extensions on WooDelivery streamlines the process of managing multiple merchants and their deliveries, providing a hassle-free experience for both merchants and customers alike.

WooDelivery provides a user-friendly platform for managing multiple merchants and their orders, allowing your administrators to have full control over the merchants and their day-to-day operations. Merchants can access their own customer portal to manage their tasks, contacts, and other store functionalities.

This model is particularly useful for courier and food delivery businesses that need to connect with multiple merchants and provide a seamless delivery experience to their customers.

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How a courier or food delivery business could connect with multiple merchants using WooDelivery?

Multi-merchant Business Model Use Cases

Courier Business

A courier business can connect with multiple merchants such as local stores, e-commerce shops, or other businesses that require a delivery service for their products. These merchants can list their delivery needs on the WooDelivery platform and the courier business can provide delivery services to those merchants. The courier business can manage all the orders, delivery routes, and service pricing through the admin dashboard. The merchants can also access their own dashboard to track their deliveries and manage their customer orders.

Food Delivery Business

A food delivery business can connect with multiple restaurants through the WooDelivery platform. The restaurants can list their orders and delivery preferences on the platform.  The food delivery business can manage all the orders, delivery routes, and delivery fee through the admin dashboard. WooDelivery will auto-dispatch newly created delivery tasks to your drivers closest to the delivery or the 1st driver who accepts it. The restaurants can also access their own dashboard to manage their menus, track their deliveries, and update their availability status.
Dedicated mobile app and web portal for merchants

Merchant/Store App

WooDelivery merchant portal and mobile app provide a seamless delivery experience to your customers, making it easy to track orders, deliveries, and integration through a centralized platform. It offers the following multi-merchant features:
  • Order Management
  • Automated Task Assignment
  • Service & Pricing Management
  • Custom Email & SMS Notification
  • Product Management
  • Contact Management
  • Live Order Tracking
  • Click & Collect Instore Pickup
  • White-label Merchant Portal
  • White-label Merchant App
  • eCommerce Integration
  • Merchant API Key

Why you need a multi-merchant platform?

  • Seamless
    With the multi-merchant business model on WooDelivery, managing multiple merchants and their orders has never been easier. Our platform streamlines the process, providing a seamless experience for both merchants and customers alike.
  • Centralized
    Our platform provides a centralized hub for managing multiple merchants, making it easy to track orders, deliveries, and payments from a single dashboard.
  • User-friendly
    The WooDelivery platform is user-friendly and easy to navigate, allowing merchants to manage their tasks, customers, and other store functionalities with ease.

  • Efficient
    By connecting with multiple merchants on one platform, courier and food delivery businesses can provide an efficient delivery service that meets the needs of their customers.
  • Customizable
    With the WooDelivery platform, merchants have the ability to customize their dashboard and notification emails to reflect their unique brand identity and stand out in the marketplace.
  • Scalable
    As your business grows, our platform can scale with you, allowing you to add new merchants and expand your delivery services with ease.