WooDelivery for Services & Trades
Control Your Team,
Control Your Team,
Satisfy Your Customers
As your team works in the field all day, WooDelivery can help you gain real-time insights into agent behavior. It automates booking management, job dispatch, live GPS tracking, predictive ETA to scale your field service business and satisfy your customers every time.
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Key Benefits of WooDelivery Field Service System
Let you build a customized online booking form to fit your exact needs in minutes. You can embed forms into your website or share the direct form link with your customers to book services.
Agents can capture a record of job completion by adding signature, photos, notes, and barcodes to the job from a smartphone which also logs the agents GPS coordinates.
Define and customize the agent earning calculation formula. Managers will see agent earning reports on dashboard, and agents will see their daily earnings on mobile app.
Powered by artificial intelligence (AI), the dynamic ETA feature will give you more accurate the estimated time of arrival. Your customer is more likely to be at home when they know exactly when their work will be commenced.
Don’t keep your customers waiting for their work. Instead, send your customers a tracking link by email or SMS and it will show the drivers ETA, GPS position on a map view.
Save your dispatch operator’s time by auto-assigning newly created booking tasks to your agents closest to the work place or the 1st agent who accepts it.
Build work routes that best suit the business requirements, or just let the system to automatically calculate the best routes. That’s a lot of flexibility and can increase your business’ productivity.
Create and manage your agents’ work schedule and employee roster according to their availability. Work schedules can be defined on a week to week basis.
Enable automated notifications to keep your customers updated with real-time email and SMS notifications at every stage of work. Set up webhook notifications to update the order status on your booking system.
Collecting customers’ feedback has to be an integral part of your business process. Upon task completion feedback collected are instantly synced to the dashboard.
Business Interfaces
WooDelivery sets new standard for field service management
Driver/Agent App
Using the driver/agent app allows your team members to receive their tasks or deliveries for the day. When the work is completed, drivers can record of completion of work via photo, signature or barcode.
Manager Dashboard & App
The control center for your entire business operation where you can track all of your tasks in real-time, giving your dispatcher and fulfillment team a clear picture of your entire business operation.
Merchant Portal & App
Merchant is a seller, service provider or customer on your business. Merchant has access only to the merchant portal and app where he can dispatch and track his own deliveries for the store.
Why choose WooDelivery?
- Scalability: Pay per use; Price starts from $0.04 per task
- Customization: 40+ add-ons & extensions free to use; Customable UI, forms, task templates
- Innovation: A technology-first approach to logistics industry with cutting-edge apps and tons of innovations.
- Branding: Branded customer experience on Professional plan, and white labeling on Enterprise plan
Improve your field service business today!
New customers will get 14 days free trial. No credit card required, no hidden charge.