As 2023 comes to the end, we’re excited to announce our final update of the year, packed with a few system enhancements and key security improvements. Your continuous growth and unwavering loyalty to our solutions inspire us every day. Let’s celebrate our collective achievements and look forward to an even more promising 2024. Keep an eye out for upcoming updates. Here’s to a bright future together – see you in 2024!

1. Advanced Security Through Two-Factor Authentication

In our latest update, we have bolstered the security of our applications by introducing Two-Factor Authentication (2FA) to all our web applications and mobile apps. Dispatchers, drivers, and merchants can activate 2FA to add an extra layer of protection to their user accounts, safeguarding them against unauthorized access. With 2FA enabled, logging into the system requires not only your password but also a six-digit verification code. This code is sent to your registered email, mobile phone, or through an authenticator app, ensuring that only you can access your account. This security feature is essential for applications that contain customer data.

2. Enhanced User Administration Capabilities

We are excited to added enhanced features for administrators in managing user accounts. Acknowledging the feedback regarding challenges in password resetting, we have now implemented new features. Administrators are empowered to modify usernames, reset passwords, disable 2FA, and block or unblock user accounts, all accessible via the user admin page. Additionally, we ensure transparent communication by automatically sending notification emails to users whenever their account details or passwords are updated by an administrator.

3. Expanded SMS Gateway Integration Options

We’re pleased to announce that our automated notification system now supports integration with a wider range of third-party SMS gateway providers. This update includes compatibility with popular services like Twilio, Plivo, and ClickSend, providing you with more flexibility in selecting your preferred text message provider. Moreover, for those using different SMS gateways that support HTTP Get or Post methods, our webhook system allows seamless connection of your SMS account for automated text message sending.

4. Notification Customization Based on Task Creation Source

We are excited to introduce a enhancement to our automated email and text message notification system. Users can now create custom notification rules based on the source of task creation. This update is particularly useful for those who generate tasks from various sources and require distinct notification templates. For instance, you can set up unique email notifications for tasks creating from the web booking forms. Additionally, this feature extends to our webhook system, allowing you to created specialized webhook messages tailored to specific ordering platforms.