Happy New Year! Welcome to the January 2025 release notes. As we kick off another exciting year, we’re grateful to have you as part of the community. Your trust and support motivate us to continuously innovate and improve, ensuring our software platform remains your go-to solution for managing deliveries and driving business success. Our product team is dedicated to delivering updates that range from small refinements to major enhancements. This month, we’re thrilled to share several updates—here are the highlights of our latest features:
1. Authority to Leave / Safe Drop
We’re excited to introduce the new Authority to Leave / Safe Drop feature. For signature-required parcels, drivers typically need to collect a signature upon delivery. However, if the recipient is not home, the delivery will fail. With the ATL feature, administrators can now give customers the option to authorize drivers to leave the package in a safe location at their address via the tracking page.
Customers can select a designated safe drop spot and provide detailed instructions for the driver, ensuring a smooth and hassle-free delivery. Packages with “Authority to Leave” are almost always delivered successfully on the first attempt, reducing the need for recipients to be home during delivery. This feature also eliminates the inconvenience of scheduling a redelivery or traveling to a depot or collection point to retrieve the parcel.

2. Revamped Live Tracking Page
The living tracking page ensures a smoother, more engaging experience for your customers as they track their deliveries. We’re excited to unveil our revamped live tracking page with many improvements, featuring a modern look with a pulse-animated marker to display the driver’s real-time location.
We’ve also added new customization options to help you align the page with your business requirements. You can now adjust the map’s color scheme to align with your branding, and choose to show or hide driver details, such as contact information or vehicle details. This update gives you greater flexibility while delivering a top-notch tracking experience to your customers.

3. Task Consolidation on Bulk Import
We’ve added a new feature to the bulk task import module. When importing tasks from a spreadsheet, you can now choose to automatically merge duplicate jobs or multiple deliveries to the same recipient at the same address into a single task. This reduces the number of tasks created and simplifies work for both dispatchers and drivers, as drivers will only need to complete one combined task at the location.
Additonally, this method is particularly useful when uploading multiple packages or parcels from your spreadsheet to the system, where multiple items are delivered to the same recipient at the same address. The system will automatically merge records for the same recipient and destination, creating single delivery task with multiple packages.

4. Customizable Task Failure Management
We’ve improved how failed tasks are managed in the app. When drivers are unable to complete a task, they can mark it with a failed status and select a reason for the failure. Previously, only a list of system-defined reasons were available, but now administrators can create a custom list of task failure reasons tailored to their business needs.
Additionally, you can now force drivers to select a failure reason before marking a task as failed, ensuring accurate reporting. These new settings can be customized on the Settings – Mobile App page in your admin dashboard.

5. New Distance Calculation Method
Our distance-based pricing module just got better! Previously, the shipping fee was calculated based on driving distance, which calculates the distance traveled along a road network, based on available routes. This method could vary due to traffic or route changes.
Now, you can opt to use straight-line distance for a more consistent and stable calculation. This method measures the direct distance between the pickup and drop-off locations, providing a steady alternative to meet your specific requirements. You can update this setting on the Settings – Pricing Template page in your admin dashboard.

6. Advanced Geo-Zone Management
We’ve improved the geo-zoning feature in our system. Administrators can define and draw custom zones on the map, enabling the system to detect which zone a new task falls into and automatically assign the zone name. This is especially helpful for task assignment and route optimization.
With the recent updates, you can now add the geo-zone column to your task list table for easier grouping and filtering. Geo-zone details are also available in the mobile app now. Additionally, the geo-zone details can now be displayed on driver run sheets, shipping labels, and other documents, offering better visibility and control.
Coming Soon: We’re working on a zone-based pricing feature that will allow you to set different shipping rates for each zone, automating shipping fee calculations. Stay tuned for updates!
