Customer Questionnaire

Basic Information

1. What is your company name?

2. What is the brand name of your product?

3. What are your contact details (name, phone, and email)?

4. What is your monthly delivery/job volume?

5. How many team members/drivers in your business?

6. What is your budget allocated for this project, denominated in USD currency?

Custom Domain

7. What is your website domain name?
e.g. www.yourcompanyname.com

8. What is the sub-domain name for WooDelivery web portal?
This sub-domain name can be used when accessing the WooDelivery admin dashboard, merchant web portal or customer tracking page. e.g. app.yourcompanyname.com

9. What is your email sender ID?
If you wish to send all email notifications from your company email (e.g. [email protected]) on WooDelivery platform, please enter the send from email address and we need to complete an email domain ownership verification.

Logo & Branding

10. Please provide with a link of your company logo file?
Leave it blank if you do not have a logo

11. What is your branding color?
The color theme for all WooDelivery web portal and mobile apps. Please enter a color code e.g. #28a745

White-labelled mobile apps

12. Do you need a white-labelled driver app?
Driver app is used by your driver or agent to receive their tasks or deliveries for the day. They can capture proof of delivery via photo, signature or barcode when completing a task.
—Please choose an option—YesNo

13. Do you need a white-labelled manager app?
The manager app helps you to plan, dispatch and analyze deliveries on the go. You can dispatch tasks in grab and analyze and optimize the performance and utilization of your fleet and drivers.
—Please choose an option—YesNo

14. Do you need a white-labelled merchant app?
Merchant has access only to the merchant portal and mobile app where he can dispatch and track his own deliveries for the store.
—Please choose an option—YesNo

15. What is your customer support email address?
The support email is required when publishing mobile app

16. What is the URL of your new user signup page?
The user signup page is required when publishing mobile app

Dedicated Server & Database

17. Do you need dedicated web server & database?
This enables you the flexibility to deploy on an infrastructure or laaS (infrastructure as a service such as Azure) of your choice. It's best for those who have unique or complex operating requirements. You’ll have complete control over data management, security and compliance, when you upgrade, and how you manage uptime and performance. Howerver, it will significantly increase the setup cost and maintenance cost.
—Please choose an option—YesNo

Custom Feature Development

18. Provide details if you need custom feature development (optional)

19. Provide details if you need custom integration (optional)